Effective Date: 9th August 2023
This Privacy Policy explains how Docfill ("we," "us," or "our") collect, process, and protect personal information in relation to your use of our Software-as-a-Service (SaaS) application ("Service"). This policy outlines your rights and choices concerning your personal data and how we comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
1. Information We Collect
We collect and process the following categories of personal information:
User-Provided Information: When you use our Service to create a document file from a user-uploaded document template, we may collect personal information such as your name, email address, and contact details.
Document Content: Our Service processes the data input by you and the content of the uploaded document template to generate the requested document file. The uploaded template may contain personal information, depending on its content.
Usage Information: We gather information about how you interact with our Service, including log data, IP addresses, browser type, and device information, to improve our Service's performance and enhance user experience.
2. How We Use Your Information
We process personal information for the following purposes:
Service Provision: We use the information you provide to deliver the SaaS functionality, generate the requested document files, and ensure the proper functioning of the Service.
Document Generation: Your uploaded document template and input data are processed to create the desired document file. We do not use this data for any purpose other than document generation.
Improvement and Analytics: We analyze usage data to improve our Service, develop new features, and optimize user experience.
Communication: We may use your contact information to provide important service updates, administrative messages, and responses to your inquiries.
Legal Compliance: We may process your information to fulfill our legal obligations or respond to lawful requests from public authorities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information under certain circumstances:
Service Providers: We may engage trusted third-party service providers to assist in delivering and improving our Service. These providers are obligated to protect your personal information.
Legal Requirements: We may disclose information when required by law, legal processes, or to protect our rights, privacy, safety, or property.
4. Your Data Rights
Under the GDPR, you have certain rights regarding your personal information:
Access and Correction: You can access and update your personal information through your account settings.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Erasure: You can request the deletion of your personal information, subject to legal obligations.
Objection: You can object to the processing of your personal information for certain purposes.
5. Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no data transmission over the internet is entirely secure.
6. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under this age.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will inform you about significant changes through provided contact information or by posting a notice on our website.
8. Contact Us
For inquiries regarding this Privacy Policy or data practices, contact us at [email protected]
By using our Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.